Cancer Care Find empowerment and hope at the most comprehensive cancer center in PA. This is a casual opportunity with a **minimum of 8 hours** a week with the opportunity to … We welcome your feedback, so we can learn about what we’re doing well and what we need to improve. The spinal cord injury program is overseen by a fellowship-trained physician. The Registered Nurse in this role will report to Lock Haven to assist in the Operating Room every Monday and Tuesday and will then report to Williamsport to work in the Operating Room every Wednesday, Thursday & Friday! Responsibilities: Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran. If you are unable to have your concerns addressed through the Patient Relations process, your Patient Relations representative may suggest that you participate in the UPMC Intermediation Program. UPMC in the Susquehanna region offers exceptional healthcare at hospitals in Williamsport, Lock Haven, Wellsboro, Muncy, and Coudersport, and outpatient care to communities in northcentral PA. Find a provider near you. Observation Status - Frequently Asked Questions, Patient Relations Phone Numbers by Hospital, Download the UPMC Intermediation Program brochure (PDF) ». Contacting the Patient Relations Department will not negatively affect your care. Also, you can be confident that we will use the concerns we receive to improve the manner in which we care for our patients. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Search Patient care advocate jobs in Muncy Valley, PA with company ratings & salaries. COVID-19 Precautions and Vaccination Support. Thank you for your patience. Whether you need to find a doctor, access your health records or pay your hospital bill, we want to make your visit to our hospitals as convenient and easy as possible. 1-800-254-5164. We will investigate your concern and provide you with a quick response. This unique, patient-centered mediation program for resolving complex grievances: If a patient or the patient's representative believes UPMC has not adequately addressed his or her concerns about care or safety, resources are available. The patient or his/her representative may contact The Joint Commission’s Office of Quality Monitoring: The Pennsylvania Department of Health licenses UPMC hospitals and certain outpatient facilities. Browse our hospital services to find exceptional care. 200 Lothrop Street Pittsburgh, PA 15213 412-647-8762 800-533-8762 Ready to join us? UPMC Susquehanna Williamsport Compassionate, caring, and a true caregiver are all words used by her co-workers to describe Kathleen. UPMC Corporate Services is hiring an Emergency Department Patient Services Representative to support the Patient Access department located at UPMC Williamsport Hospital. At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. For patients of UPMC-affiliated doctors in central Pa., select MyPinnacleHealth. Patient Svcs Representative in Williamsport, PA - UPMC COVID-19 Precautions and Vaccination Support At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds. The Patient Relations Department at UPMC: Should a concern about your experience at UPMC arise, discuss it with the involved parties. She is a patient advocate, often going above and beyond what’s expected to address their needs. Pittsburgh, Pa. -- Across the UPMC Health System, 26 facilities have been recognized for LGBTQ care policies and practices by the Human Rights Campaign (HRC) Foundation, the education arm of the country’s largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer (LGBTQ) people. You may also share your hospital experience with us by completing an online comment card. Act 31 Child Abuse Reporting with renewal. + Minimum of 4 years of progressive leadership experience required with relevant clinical experience preferred. UPMC Hillman Cancer Center provides world-class cancer care, right here in Williamsport, PA. UPMC Hillman Cancer Center has partnered with community-based hospitals, like UPMC Susquehanna, throughout the region to develop one of the largest integrated community networks of cancer physicians and health care specialists in the country. Manage appointments, communicate with your doctor, pay bills, renew prescriptions, and view your medical records and lab results with MyUPMC. As COVID-19 vaccine distribution occurs, we are committed to keeping you updated and informed. 800-533-8762. UPMC is currently seeking full-time Registered Nurses for the Operating Rooms at both Williamsport and Lock Haven! We at UPMC count on you to be an active part of the health care team, and we want you to tell us when you see something that just doesn’t seem right. The portal for UPMC patients in Central Pa. © 2021 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences, Supplemental content provided by Healthwise, Incorporated. For the best application experience, we encourage you to apply for this job from a non-mobile device. Pittsburgh, PA 15213. Her colleague wrote, “Rachel is a true patient advocate and worked with our family to honor my mother’s wishes for the care she wished to receive. The portal for all UPMC patients EXCEPT those in Central Pa. Knowledge of medical terminology is preferred. Visit upmc.com/vaccinesupport to learn more about how you can help. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Completion of high school graduate or equivalent is required. Kathy has a way of bonding with her patients and her ability to empathize with others is exceptional. **UPMC is an Equal Opportunity Employer/Disability/Veteran** REQNUMBER: 690591505. Select MyUPMC to access your UPMC health information. Williamsport, Pa. – Kathy Kling, a paramedic with Susquehanna Regional EMS, has recently spearheaded an initiative to provide clothing to patients in need who seek services at UPMC Williamsport's emergency Helps patients and families to ensure their hospital stay or visit is a positive one. Hospital Division/Physician Services Division: 1-844-591-5949. Address Williamsport, PA Box 90 For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus. WILLIAMSPORT—Five UPMC Susquehanna nurses were recently recognized as recipients of the DAISY Award for Extraordinary Nurses. Helps UPMC improve communication with our patients and their families. The arrival of vaccines is exciting news, but you must continue practicing COVID-19 preventive measures, including … Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Apply today. Assist patients in education of financial responsibility and connect them to advocacy resources as needed, Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations, Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries, Promote MyUPMC patient portal and assist patients in registration when applicable, Collect copayments and any other applicable patient payments at the point of service, Register patients in Biometrics (fingerprint recognition) program and explain benefits, Confirm and/or update patient registration information at checkout, Appropriately distribute / triage phone calls to other areas and/or clinical providers, Schedule follow-up appointments within the practice at checkout. Helps patients and families to ensure their hospital stay or visit is a positive one. The goal is for our patients to return to UPMC for all of their future needs. 200 Lothrop Street Pittsburgh, PA 15213 412-647-8762 800-533-8762 The American Hospital Directory provides operational data, financial information, utilization statistics … ED Patient Svcs Representative **Description** UPMC Corporate Services is hiring an Emergency Department Patient Services Representative to support the Patient Access department located at UPMC Williamsport Hospital. A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Medicare patients who have concerns regarding any medically necessary services or discharge services may call the Quality Insights Medicare Beneficiary Complaint Hotline at 800-642-8686. Description UPMC Corporate Services is hiring an Emergency Department Patient Services Representative to support the Patient Access department located at UPMC Williamsport Hospital. Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. P.O. The patient or his/her representative may contact: Pennsylvania Department of Health, Division of Acute and Ambulatory Care Stay Connected through Our Patient Portals. Your health information, right at your fingertips. UPMC Rehabilitation Institute of Williamsport is one of four Joint Commission certified rehabilitation centers in Pennsylvania for the treatment of spinal cord injury patients. Help patients navigate the healthcare system by providing clear and understandable instructions. This is a casual opportunity with a **minimum of 8 hours** a week with the opportunity to pick up additional hours as needed. UPMC Williamsport Rehabilitation. Assists patients or visitors who require additional accommodations during their stay or visit at a, Gives patients and their families the chance. WILLIAMSPORT – UPMC Susquehanna has used phrases such as “life-changing medicine” and “the best doctors, hospital and customer service” in its advertisements. Browse the resources we offer our patients and visitors in Pennsylvania. All of us at UPMC Patient Relations want you to feel comfortable and confident in the care you receive at our hospitals. At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds. We … UPMC Williamsport Divine Providence Campus 1100 Grampian Boulevard Franklin Building 1011 Bingham St. Pittsburgh, PA 15203. The Joint Commission is an accreditation agency for UPMC hospitals. Kathy Kling, paramedic, Susquehanna Regional EMS, recently spearheaded an initiative to provide clothing to patients in need seeking services at the emergency department at UPMC Williamsport. Allows us to transform the care that we provide. Rachel Wertz, RN, in the ICU at UPMC Susquehanna Williamsport, was recognized after being nominated by a patient’s family member and colleague. Experience with personal computer-based applications, other various office equipment, and proficient typing skills are preferred. 10 open jobs for Patient care advocate in Muncy Valley. We also encourage you to sign up for one of UPMC’s patient portals where your doctor can communicate with you about vaccination.. Pine Center 11279 Perry Highway Wexford, PA 15090. You can do this by picking up the phone and telling the operator that you have what UPMC calls a Condition Help. UPMC. 412-647-8762 This position is Days with Rotation to Off shifts and 36 hours per week. Donnamarie Lovestrand, assistant professor of nursing at Pennsylvania College of Technology, received the Pennsylvania Association of PeriAnesthesia Nurses’ 2020 Patient Advocate Award. Pittsburgh, PA 15213 Current UPMC employees must apply in HR Direct. Free Profile Report for UPMC Williamsport (Williamsport, PA). Her colleague wrote, “Rachel is a true patient advocate and worked with our family to honor my mother’s wishes for the care she wished to receive. To learn more, visit healthwise.org, Before Your Appointment, Surgery, or Procedure, Resources for LGBTQ+ Patients, Caregivers, Inpatient vs. Description. Search Patient advocate jobs in Williamsport, PA with company ratings & salaries. Patient Svcs Representative UPMC Williamsport, PA 2 days ago Be among the first 25 applicants. UPMC Williamsport has an opening for a Full-Time Patient Care Technician on 5 East. UPMC Susquehanna Health, Orthopedics1705 Warren Avenue, Suite 101, Williamsport, PA 17701 (Directions) 570-321-2020: 1.61 miles: Orthopedics-Lock Haven24 Cree Drive, Lock Haven, PA 17745 (Directions) 570-321-2020: 25.52 miles All of us at UPMC Patient Relations want you to feel comfortable and confident in the care you receive at our hospitals. Acts as a liaison to address the concerns of our patients and those who care about them. The Patient Relations Department at UPMC: Acts as a liaison to address the concerns of our patients and those who care about them. 8 open jobs for Patient advocate in Williamsport. Rachel Wertz, RN, in the ICU at UPMC Susquehanna Williamsport, was recognized after being nominated by a patient’s family member and colleague. Prior experience with Medipac, Epic, or other health records systems is preferred. For questions or concerns about your experience at a UPMC practice not located in a hospital, please call the toll-free Patient Relations Customer Service Line at 1‑866‑705‑7020.
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